Privacy Policy

1. Introduction

At Finz Payments, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, protect, and share your personal information when you interact with our services, and explains the rights you have concerning your data. By accessing and using our website and services, you consent to the practices described in this Privacy Policy. Please take the time to read and understand this policy in its entirety.

2. Information We Collect

We may collect several types of information from and about users of our services, including:Personal Identification Information: This includes, but is not limited to, your name, business name, email address, physical address, phone number, and other contact details.Financial Information: We may collect details related to your financial transactions, such as bank account information, payment details, and other financial records necessary to provide our services.Business Information: We may collect business-related data, such as your business’s nature, registration details, financial records, and documentation required for regulatory compliance.Technical Data: This includes information about your device, browsing actions, and patterns such as your IP address, browser type, operating system, and referring URLs. This data helps us to enhance the user experience and troubleshoot any technical issues.Transaction Data: This includes records of payments you make or receive, payment methods, and related transaction details.

3. How We Use Your Information

We use the information we collect in the following ways:To Provide Our Services: The primary purpose of collecting your personal and business data is to facilitate your access to our services and ensure smooth and secure transactions. We connect you with third-party service providers for payments, local IBAN accounts, and other financial solutions.To Improve Our Services: We use your information to better understand how our website and services are used and to improve the performance, functionality, and user experience of our platform.To Communicate with You: We may use your information to communicate with you regarding account updates, service-related notifications, offers, or important announcements. You can opt out of marketing communications at any time.For Legal and Compliance Purposes: We may use your data to comply with legal obligations, including anti-money laundering (AML) laws, know your customer (KYC) requirements, fraud prevention, and tax reporting. This includes the verification of your identity and other business-related information as necessary.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may disclose your data to third-party service providers under the following circumstances:Third-Party Service Providers: We partner with third parties to provide various financial services, such as payment gateways, account services, and other banking solutions. These service providers may require access to your personal and business information to perform the requested services. We ensure that these providers adhere to the same level of data protection and privacy standards as we do.Legal Compliance: We may disclose your data when required by law, including to comply with legal processes, regulations, or governmental requests. This may include sharing your data with law enforcement, regulators, or financial authorities in cases such as fraud investigations or audits.Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will ensure that any successor organization respects your data privacy rights in accordance with this Privacy Policy.

5. Security of Your Data

We take the security of your personal data seriously and implement a variety of security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers. Despite these efforts, no data transmission or storage method can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee absolute security.

6. Data Retention & Your Rights

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer required for business purposes, it will be securely deleted or anonymized.

Under data protection laws, you have several rights regarding your personal information. These include:Access: You can request a copy of the personal data we hold about you.Correction: You can request the correction of any inaccurate or incomplete data we hold about you.Deletion: You may request that we delete your personal data, subject to certain exceptions, such as legal obligations or contractual requirements.Objection: You have the right to object to the processing of your personal data in certain circumstances, including where we process data based on legitimate interests.Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another service provider

To exercise any of these rights, please contact us at contact@finzpayments.com.

7. 10. Data Transfers & Updates

As we are an international company, your data may be transferred, stored, and processed outside of your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than those in your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you through our website or by email. Please check this Privacy Policy periodically for the latest information regarding our privacy practices.

8. Cookies, Tracking Technologies & Third Party Links

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track your activity and remember your preferences. You can control the use of cookies through your browser settings.Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:Finz Payments
Email: contact@finzpayments.com

Address: RM 409 BEVERLEY COMM CTR, 87-105 CHATHAM RD SOUTH TSIM SHA TSUI, HONG KONG